We understand and share your concern about security and privacy. It is reassuring to know that it is statistically safer to use your credit card on the internet than to use it in a store or restaurant! The information that you provide when placing an order with us (examples: your name, address, and credit card information) is secured and encrypted. It cannot be read or tampered with during transmission of your order.
ShedsDirect.com is hosted by HostGator on a secure, dedicated private server. Our checkout process uses industry leading EV SSL (Extended Verification Secure Socket Layer) technology from Norton to encrypt and scramble all personal information including your name, address, and credit card information so that it may not be read by others as it travels over the internet. Secure Socket Layer encryption is employed not only during checkout but also during your entire visit to our website. Every page you visit is protected! You can verify this by looking in your browser address bar to see "https" rather than the normal "http" you see on other sites. The "s" indicates that you are on a secured page. You'll also notice the address bar shows a lock on it to reassure the user the site is secured. If you surf on another site and do not see that, the company has not done their due diligence to protect their customers. We have you covered with our industry leading security. If somehow there is a breach we still have you covered for up to $100,000 in shopper identity protection from Mcafee. This is a free insurance we provide to all of our customers who place an order with us.
For your added security, we authorize your credit card only after we obtain confirmation that your card is a valid number and has not been reported lost or stolen. We also verify that the Billing address you enter at checkout matches the address on the credit card used. It is not uncommon for a request for credit card authorization to fail at times for address mismatches. Please use the Shipping address box during checkout to ship to an address other than your Billing address and as always please call us any time if we can help.
Please do not transmit your credit card number via e-mail; we do not take orders via email. Email can be tampered with by hackers and we advise to never send secure information over e-mails to anyone.
Under the Fair Credit Billing Act of the USA the maximum amount that your bank can require you to pay for any fraudulent charge on your credit card is up to $50.00. Notify your credit card company immediately if you ever suspect a fraudulent charge has been made on your credit card.
If you have other questions or concerns about personal data and how it is governed by our Privacy Policies please contact our helpful customer service team by using the contact us form or calling 1-888-757-4337.