We understand and share your concern about security and privacy. It is reassuring to know that it is statistically safer to use your credit card on the internet than to use it in a store or restaurant! The information that you provide when placing an order with us (examples: your name, address, and credit card information) is secure. It cannot be read or tampered with during transmission of your order.
ShedsDirect.com is hosted by HostGator.com on its secure servers and our orders are processed using their shopping cart. Our checkout process uses industry standard SSL (Secure Socket Layer) technology to encrypt and scramble all personal information including your name, address, and credit card information so that it may not be read by others as it travels over the internet. Secure Socket Layer encryption is employed during checkout when the URL in browsers, such as Microsoft Internet Explorer and Firefox, changes from "http" to "https". The "s" indicates that you are on a secured page. Your browser may also show a pop-up window to inform you.
For your added security, we authorize your credit card only after we obtain confirmation that your card is a valid number and has not been reported lost or stolen. We also verify that the Billing address you enter at checkout matches the address on the credit card used. It is not uncommon for a request for credit card authorization to fail at times for address mismatches. Please use the Shipping address box during checkout to ship to an address other than your Billing address.
Email is not encrypted so please do not transmit your credit card number via e-mail; we do not take orders via email.
Under the Fair Credit Billing Act of the USA the maximum amount that your bank can require you pay for any fraudulent charge on your credit card is up to $50.00. Notify your credit card company immediately if you ever suspect a fraudulent charge has been made on your credit card.
If you have other questions or concerns about personal data and how it is governed by our Privacy Policies please contact our helpful customer service team by using the contact us form.